Outlook exchange not auto updating

Posted by / 22-Jan-2020 03:56

If the problem happens regularly, I'd run wireshark or some packet monitoring capture to see what is actually going on.If you can view the time around where the connection drops out, you will be able to pinpoint where the problem lies exactly.

If that restore the connecting, then my theory might be correct.My guess is that you probably have a firewall appliance that is filtering traffic.You might want to try whitelisting all traffic from a few specific IP's.Usually when this happens to me, Outlook pops up a box that tries to ask for login credentials again.It also says something like "attempt to reconnect" on the bottom.

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It took me 2 days to collect all of this, and then another 4 days (including weekend) to convince the Exchange Admin and the Network Engineer that they need to sit down together and fix this.

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